Privacy policy
Privacy Policy | Inspectec Testing Instruments
At Inspectec, we are committed to protecting your personal information and ensuring your online experience is secure. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of personal information:
- Personal Information: Your name, shipping and billing address, email address, phone number, and payment details.
- Order Information: Details of the products you purchase, including the payment method and transaction history.
- Device Information: Information about your device, browser type, IP address, and the pages you visit on our site (via cookies and similar technologies).
2. How We Use Your Information
We use the information we collect to provide you with a seamless shopping experience and to improve our services:
- Order Fulfillment: To process your orders, handle shipping, and provide customer service.
- Communication: To send you order confirmations, updates, and other relevant communications.
- Marketing: With your consent, to send you promotional offers, newsletters, and other marketing materials.
- Improvement: To enhance our website’s performance, security, and user experience.
3. Sharing Your Information
We value your privacy and will never sell your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We use trusted third-party service providers to help us with order fulfilment, payment processing, and website hosting.
- Legal Requirements: We may share your information if required by law, such as to comply with a legal process or protect our rights.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: These are necessary for the website to function properly, such as remembering your shopping cart.
- Analytics Cookies: These help us understand how visitors interact with our website, allowing us to improve its performance.
- Marketing Cookies: These are used to deliver targeted ads and promotions based on your browsing habits.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.
5. Your Rights
As a user, you have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to certain legal or contractual obligations.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. For example, we keep your order information for tax and accounting purposes.
7. Data Security
We take the security of your personal information seriously. We implement industry-standard measures such as encryption and secure payment gateways to protect your data from unauthorized access, alteration, or disclosure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before sharing your personal information.
9. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will promptly delete it.
10. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Email: sales@inspectec.co.nz
Phone: 027 3424497